Federal Telework after Return-to-Office: GAO’s Findings on Service Delivery, Workforce Risk, and SSA’s Planning Gap
GAO’s January 2026 report on federal telework reviews BIA, SSA, and State’s Consular Affairs from 2019–2025 and finds telework fell sharply after the January 2025 return-to-office directive. GAO highlights workforce-retention pressures and recommends SSA update its human capital plan and evaluate telework’s performance effects.
Federal Telework: Impacts on Performance and Agency Adaptations
The GAO's analysis of telework's effects on federal agency performance, workforce dynamics, and customer service. Understand key findings on recruitment, retention, and program evaluation for effective telework policies.